LUXURY BALI TOURS & TRAVEL
Cancellation Policy:
A. Non-Refundable:
- Non-Refundable deposit of USD$ 20 per person for hotels booking upon services confirmation and US$ 100 per person upon the packages tours services confirmation.
B. Cancellations timeline will be charged as follows:
- 60 days prior to the arrival date: Non-Refundable deposit charge and the cancellation fees applied by the concerned services suppliers such as boat company, activities vendors, hotels, etc., in accordance with their cancellations policies if any.
- 59 – 31 days prior to arrival date: Cancellations fee of 30% per group/booking and plus the cancellation fees applied by the concerned services suppliers such as boat company, activities vendors, hotels, etc., in accordance with their cancellations policies if any.
- 30 days – 15 days prior to arrival date: Cancellations fee of 50% per group/booking plus the cancellation fees applied by the concerned services suppliers such as boat company, activities vendors, hotels, etc., in accordance with their cancellations policies if any.
- 14 – 7 days before arrival: Cancellations fee 70% charge plus the cancellation fees applied by the concerned services suppliers such as boat company, activities vendors, hotels, etc., in accordance with their cancellations policies if any.
- Less than 7 days before arrival or “NO SHOW”: 100 % charge per group/booking.
*) Non-Refundable deposit and banking service fee will be forfeited in all cancellation cases.
C. Cancellation by us:
- We reserve the right to cancel the contract between us for any reason prior to your payment of the full price of the holiday, whereupon we will refund any monies that you have paid us in full. After full payment has been made, we will only cancel the contract if circumstances beyond our control make it unavoidable.
- In the unlikely event that such circumstances should arise, we will contact you immediately and offer you the choice of an alternative of equivalent quality or a full refund of all monies paid. No additional compensation will be paid over and above the total sum received from you.
D. Refund of Unused Services
- No refund will be given for any unused service after the trip has commenced.
- If, rather than cancel, you wish to transfer your booking to another person, we can arrange this subject to your instruction, and the transferee providing his or her full details, confirmation of acceptance of the terms of the contract, agreement to pay our costs incurred in making the transfer and any outstanding balance of the total price, and there being sufficient time to allow a new visa to be issued.
